School Complaints Procedure

We operate an open-door policy and encourage our parents to talk directly to registration teachers or team leaders if they have any concerns to give us an opportunity to discuss and address them immediately.

We recognise that, at times, complaints may be made about some aspect of the school. It is important to us that complainants feel that their concerns are taken seriously and acted upon in an open, constructive way. We strive to resolve any issues quickly and amicably.